At Blowfish Technology we can have you, or your staff, back up and running again without the need to wait for an engineer to arrive.
Our remote support service allows us to seurely connect to a client's PC within minutes. This gives us the ability to see what a user is doing wrong, respond to error messages that have appeared on screen or to simply to show a user how to complete a task. The remote support service isn't just about fixing a problem - it can also be used to educate the user.
We utilise latest technologies and can be connected, viewing the problem in minutes*
Our remote support service makes up 1 section of the Turtle Total Support solution that is a powerful, yet simple support package which is great for Small Businesses working with a limited budget.
*Internet Connection is required.